Monday, January 12, 2015

Users terminated in Citrix App Controller 9.0


Recently all users were terminated in Citrix App Controller after changing user base DN and AD server.


Issue: Users showing in terminated state on app controller



All the users showing in a terminated state are from a child domain ZZZ.YYY.com and all not the actual parent domain YYY.com . The "50" users of the parent domain YYY.com were showing up as Active on App controller in a active state.

We have deleted the domain YYY.com on app controller and re added it again after which  all the terminated users were erased and only the "50" users of YYY.com domain were synced on app controller  in a active state.

Please be careful before deleting domain.

Have a nice day!

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