Services down second HA Netscaler Node

 Recently I came across an issue that services were down on second HA Netscaler node. Both Netscalers are in same network. I checked and found that "INC"(Inter Network Connection) was enabled which was causing the services to fail on second node.

How to resolve:

INC should be enabled on HA netscalers when both places on different subnet. In my situation both are in same subnet and I don't need it.

How to remove INC...

1. Take backups of Netscaler conf file
2. Break HA by removing second node from Primary node cluster on Primary
3. Break HA by removing primary node from Secondary node cluster on Secondary
3. System -->High Availability --->edit the node as Stay Primay on node where services are running good
4.System -->High Availability --->edit the node as Stay Secondary on node where services are down
5. Remove SNIP address from Network IPs from Secondary node
6. Create HA cluster on  Primary node by adding secondary node and deselected "INC"
7. run  Action ---> force synchronization
8. Check services on both nodes and they should be okay now
9. Remove Stay Primary and Stay Secondary and Enable active participation.
10. save the configuration


Have a nice day!

Desktop Sync & Xenmobile SAML for Sharefile-going to green page

I have configured the Citrix App Controller as SAML provider for Sharefile. SAML login in web browser was going to green(Receiver) page and Desktop Sync was also going to green page during configuration.

Solution:

I have reconfigured the Netscaler and app controller as SAML provider for Sharefile using the following article:

http://support.citrixonline.com/en_US/ShareFile/help_files/SF090017?Title=Configure+ShareFile+Single+Sign-On+with+XenMobile#ConfigNSG

Mainly I followed the Netscaler configuration and unchecked the "Redirect to Home Page". Now SAML authentication directing to Sharefile page in web browser and as well in Desktop Sync too.

Have a nice day!