Tuesday, January 20, 2015

ShareFile SSO failing PingFederate


The PingFederate has been configured as SAML authentication provider for ShareFile.

ShareFile SAML logon link:

https://company.sharefile.com/saml/login

Logon screen was showing up after user passes credentials for Sharefile login even configuring after SSO.

Solution:
In my situation, I was loaded the wrong X.509 certificate.

Get the right certificate from PINGFederate server or copy the cert from PING meta server file.
Replacing:
Login to Sharefle sub domain
go to Admin ------>Configure Single Sign On ----->click "Change" to replace right cert one.


Regards

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