Monday, June 24, 2013

Citrix Printing was not working Xenapp6.5/Printer Auto creation fails with status 0x5


Recently I came across a printing issue farmwide...
Client printers were not mapping. I have enabled client printer mapping policies and Citrix Univesal print driver policies but still client printers were not mapping..

I have solved the issues with the following fixes:

1. Windows printer was selected and grayed out in ICA-TCP properties
Solution: To enable Windows printer I have disabled the "Do not allow Client print redirection" in AD GPO under computer configuration --->Administrative templates-->WIndows components---> Remote Desktop Services-->Remote desktop session host-->Printer redirection

2. Citrix polices the Univer printer driver was not set correct
Solution: I have selected the "use Citrix universal printer if the requested driver is not availble" under user unfiltered policy ---> prnting--> Driver --> Universal print driver usage.

3. Print spooler Service was disabled
Soluton: I have enabled print spooler service and restarted it.

4. Missing Citrix Universal print driver in print server properties
Solution: Installed the Citrix UPD from CD

5. Printer auto creation fails with the status 0x5
Solution: Citrix printing sevice was starting with local account. I have changed the sevice to log on with Local SYSTEM account.

After following the above steps, now I am able to get client printers in Citrix sessions.

Have a nice day!