Sunday, September 23, 2012

Event ID 4008 IMA service not starting

The following errors appears in System log of the Windows server:

Event ID: 4008

The database name and database server name recorded in the DSN file must either be empty or match the values stored in Group policy.

Event ID: 7024:

The Citrix Independent Management Architecture service terminated with Service specific error.

Reason: You will see these errors when you move your farm database to new SQL/Oracle server. DSN file contents are conflicting with Group Policy value of initial database  server name. You will see these errors on provision vdisk xenapp server.

Solution: Assuming that your dsn file has the correct name of the new DB server. Open local group policy on problemed server with Gpedit.msc and modify the value of initial database server name under computer configuration/Citrix policies as shown in figure:
 



 Open command prompt and run following commands:

dsmaint recreatelhc
dsmaint recreaterade

Now start IMA service.


Have a nice day!
 

Posted by at

10 comments:

  1. AnonymousJuly 1, 2013 at 11:01 AM

    Nice to know the local gpo setting of DB entry.

    ReplyDelete
    Replies
    1. AnonymousApril 16, 2022 at 9:44 PM

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  2. Senthil KumarJuly 8, 2013 at 2:30 PM

    thank you sir ! works perfectly !

    ReplyDelete
  3. AnonymousJanuary 30, 2014 at 3:32 PM

    Excellent. Worked great

    ReplyDelete
  4. AnonymousFebruary 8, 2014 at 6:21 AM

    Thanks for the information. :)
    The error occur only by the XenApp 6.5 Servern with provisioning services

    ReplyDelete
  5. AnonymousSeptember 23, 2014 at 4:18 AM

    Thank you, thank you and again thank you.

    ReplyDelete
  6. AnonymousJanuary 28, 2015 at 12:08 AM

    For me only part of the picture is visible. What are the changes made to Citrix policy there ?

    ReplyDelete
  7. ChallaJanuary 28, 2015 at 10:40 PM

    Changed "initial database server name" to correct database server(working) details which was mentioned in DSN file. Apologies for not posting full picture (that time it was technical glitch)....

    ReplyDelete
  8. AnonymousMay 6, 2015 at 2:12 PM

    This didn't resolve my issue as the local policy settings matched what was in the DSN file, yet IMA wouldn't start. I was able to resolve it by deleting the Citrix group policy cache in the C:\ProgramData\CitrixCseCache folder and then running a gpupdate command on the server to update policy.

    ReplyDelete
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