Thursday, July 19, 2012

Slowness while accessing/launching application in Citrix

Slowness while accessing/launching application in Citrix for all users or certain group of users




1. Check GPOs – any certificates are included..

http://support.citrix.com/article/CTX131825/


2. Check any drive mappings existed for old drives (which are retired) in user properties in Active Directory/ Login Script or in GPOs

3. Check any printers are mappings which are not existed/retired

4. Configure printer mappings after application launching in Citrix policies

4. Troubleshoot application performance issues
http://support.citrix.com/article/CTX105314/

5. Check this
http://maxwindows.wordpress.com/2011/06/19/troubleshooting-citrix-slow-performance-issues/


Have a nice day!

Citrix - Windows cannot access \\client\c$\documents and settings\user\desktop or Error Code:0x80070043 or C:\Users\temp\Desktop is not accessible or Word has insifficient memory or Microsoft office excel cannot access the file

 In Citrix, you might get these errors while saving a file
Error 1:
C:\Users\temp\Desktop is not accessible
The network path was not found
Error 2:
Windows cannot access file://client/c$/Documents and Settings\User1\Desktop

      But if we login (RDP) to the Xenapp servers as the test user and launch the citrix session, all published applications are working fine and there are no errors while saving the data in apps. The data is saving in respected redirected folders on file://server1/

Error3:
Error Code:0x80070043
The network name cannot be found

Error 4:
Word has insifficient memory. Do you want save Document1 as rescued document?

Error5: Microsoft office excel cannot access the file "C:\program files\File Directory\Folder1\file.xls. There are several reasons
The filename or path does not exist
The file is being used by another program
The workbook you are trying to save has the same name a a currently open workbook.

Folder redirection has been enabled and there was no errors found. user permissons and prifile is good.  It works fine for Citrix client 10.2 (Old client).  Giving errors for any other clients – 11.2, 12.1, 12.3 & 13.1 (Citrix receiver). Citrix desktop is working fine for any client.


Solution:
 Open Webinterface --> Open Web interface management console
Open Session settings ---> Go to Local Resources ---> Uncheck Provide Special folder Redirection to all users under Special Folder Redirection.

Have a nice day!

The Windows Installer Service Could Not Be Accessed

Error:
"The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP/2003/?

Solution:


To resolve this issue, follow these steps:


Log on to your computer as an administrator.

Click Start, and then click Run.

In the Open box, type cmd, and then click OK.

At the command prompt, typemsiexec.exe /unregister, and then press ENTER.

Type msiexec /regserver, and then press ENTER.

Verify that the SYSTEM account has full control access permissions to the

HKEY_CLASSES_ROOT

hive in the Windows registry. In some cases, you may also have to add Administrator accounts. To do so:Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756

(http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

Click Start, click Run, type regedit in the Open box, and then click OK.

Click the following registry hive:

HKEY_CLASSES_ROOT

On the Edit menu, click Permissions.

If SYSTEM is not listed in the Group or user names list, click Add, make sure that the local computer name appears in the From this location box, type system in the Enter the object names to select box, click Check Names, and then click OK.

Click SYSTEM in the Group or user names list, and then select the Full Control check box under Allow in the Permissions for SYSTEM box.

Click Apply, click OK, and then quit Registry Editor.