Friday, April 9, 2010

Duplicate emails in inbox

Duplicate emails

First check actually there is any duplicate messages are revieving or sending your SMTP server or email server with message tacking tool. Open System manger --->Tools --->Message tracking

If there is no duplication of deliveries, it could be that there is a corrupt email message in your inbox or on mail server.

Microsoft Outlook
1. Delete the corrupted email from your deleted items and all other folders.
2. If you don't know which one corrupted use "Mapieditor" to find it( you need Admin help on this)

Outlook Express
1. Download all messages from server
2. Delete all messages/emails on server for your mailbox

Problem: "Leave Messages on the Server" check box
Sometimes, The "Leave Messages on the Server" box has been checked on your Outlook Express account settings will cause duplicate messages.
Solution: Uncheck the"Leave messages on the Server" box. It is under Tools --->Accounts ---> Mail ---> Click on Mail account --->Click on Properties --->Advanced

Problem: Outlook Express downloads messages from a POP3 server twice.
Solution: There is not an available workaround for this problem. . . Simply delete the duplicate messages. :)

Have a Nice weekend!!!!
Ravi Challa

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