Tuesday, August 18, 2015
Unable to download iOS apps after enrollment - Xenmobile
users were unable to download apps from worxstore after enrolling iOS devices. But they are able to download apps on Android devices.
Issue: APNS ports 2195 and 20196 were opened through proxy. As per Apple, these ports should open directly (without proxy) from Xenmobile Device manager server. Please see the article for reference:
https://support.apple.com/en-us/HT203609
It started working after opening APNS ports directly(without proxy) from Device manger.
Verifying ports:
Login device manager server and open cmd prompt:
telnet gateway.push.apple.com 2195
telnet feedback.push.apple.com 2196
Have a nice Day!!!
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