Recently all users were terminated in Citrix App Controller after changing user base DN and AD server.
Issue: Users showing in terminated state on app controller
All the
users showing in a terminated state are from a child domain ZZZ.YYY.com
and all not the actual parent domain YYY.com . The "50" users of the parent
domain YYY.com were showing up as Active on App controller
in a active state.
We have deleted the domain
YYY.com on app controller and re added it again after which all the
terminated users were erased and only the "50" users of YYY.com domain were
synced on app controller in a active state.
Please be careful before deleting domain.
Have a nice day!
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