Symptoms: When a user logs in
to the web interface, the login page clocks and it takes a long time to display
the published applications. This problem is observed when the same web interface
site is used to access multiple farms or retired servers.
Cause: All the servers listed to
contact one of the specified farms are not responding. This causes the web
interface server to continue attempting to contact that farm during a
confgurable time before it fails and display the published resources for the available farms. Possible causes for the servers not responding: Servers are
down, the Citrix XML service is not running.
Resolution: Change the servers used
to contact the non responding farm for working servers or remove the farm from
the web interface site if it's not longer required. Remove retired servers from the web interface farm web sites and Services site.
Thursday, March 15, 2012
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